Privacy Policy for 4Poch App

Last Updated: October 24, 2024

At 4Poch, we are committed to protecting your personal information and privacy. This policy explains how we collect, use, share, and protect your personal data when you use the 4Poch app.

1. Information We Collect

We collect various types of information when you use the 4Poch app, including:

• Personal Information: Your name, email address, phone number, user ID, and other identifying information.
• Financial Information: Account balances, transactions, and financial account details.
• Service Data: Transaction data (such as amounts, client account details) and transaction history.
• Device Information: Data about the device you use to access our services, such as IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.
• To verify your identity and protect against fraud.
• To process transactions and manage your account.
• To communicate important updates, such as changes to our services or policies.
• To comply with legal obligations and enforce our terms.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with third-party service providers (e.g., payment processors) to help us operate our business.
• Legal Obligations: If required by law, court order, or to protect our legal rights, we may share your information with authorities.
• Consent: With your consent or at your request, we may share your information with third parties for specific purposes.

4. Data Security

We take the security of your data seriously and implement industry-standard measures to protect your information from unauthorized access, alteration, or loss. These measures include encryption, secure servers, and regular security checks.

5. Your Rights

You have certain rights regarding your personal data, including:

• The right to access, correct, or delete your personal information.
• The right to object to or restrict the processing of your data.
• The right to request data portability (transfer of your data to another service).
• The right to withdraw consent for data processing at any time.

To exercise any of these rights, please contact us at support@4poch.com.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once your information is no longer needed, we will securely delete or anonymize it.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates. We encourage you to review this policy periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Email: support@4poch.com

Address: 4Poch, Port-au-Prince, Haiti